How Relay Works
Your AI-powered revenue operating system, from first contact to repeat customer.
Relay connects to your existing phone, forms, CRM, and calendar — then handles every conversation automatically. No new software for your team to learn, no dashboards to monitor. Just more booked jobs.
Getting Started
Four steps to your always-on revenue team
Step 1
Connect Your Business
Step 1
Connect Your Business
Relay plugs into your phone system, website forms, CRM, calendar, and scheduling tools. Setup is straightforward and handled by our onboarding team — no technical heavy lifting on your end.
Step 2
Learn Your Process
Step 2
Learn Your Process
We train Relay on your services, pricing, availability, service area, and business rules. Relay learns how you qualify leads, what questions to ask, and when to book — so every conversation feels like it's coming from your best dispatcher.
Step 3
Go Live
Step 3
Go Live
Relay immediately begins handling inbound calls, responding to web leads, booking appointments, and managing conversations 24/7. Your team stays focused on delivering great work while Relay runs the front office.
Step 4
Optimize Continuously
Step 4
Optimize Continuously
Every interaction creates data that improves conversion rates and customer experience over time. Relay gets smarter about what works for your specific business, and you get visibility into revenue impact through your dashboard.
Your Revenue Impact
How much revenue are you leaving on the table?
Adjust the sliders to see what Relay would recover for your business.
ROI Calculator
How much revenue are you leaving on the table?
Adjust the sliders below to see how much additional revenue Relay could help your business generate — every calculation updates in real time.
Selecting an industry pre-fills the average job value, but you can customize it below.
What percentage of incoming calls and inquiries does your team actually answer today?
How many times does your team currently follow up with a lead before giving up? Relay does 5+ every time.
With Relay
Estimates based on industry averages. Relay recovers ~80% of missed calls, executes 5+ follow-ups per lead (vs. industry average of 1-2), and drives a 15-35% conversion improvement through faster response times and persistent follow-up. Reactivation estimates assume 8% of monthly lead volume is recoverable from past customer databases. Results vary by business.
The Revenue Engine
See it in action
Every call, every lead, every opportunity — captured, qualified, and converted by Relay's AI revenue engine. Here's what your dashboard looks like.
Core Capabilities
Everything Relay handles around the clock
AI Voice Receptionist
Answers every inbound call instantly with natural conversation. Qualifies leads, answers questions about services and pricing, and books appointments on the spot — day or night.
AI SMS & Text
Two-way text conversations that respond in seconds. Confirms appointments, answers quick questions, and follows up with prospects on the channel they prefer.
Smart Appointment Booking
Books directly into your calendar based on real availability, service area, and job type. No double-booking, no scheduling conflicts, no manual coordination.
Missed Call Recovery
Every unanswered call triggers an immediate text follow-up. Relay engages the prospect, answers their questions, and books the appointment — recovering revenue that would otherwise be lost.
Automated Follow-Up
Intelligent, multi-touch follow-up sequences that persist until the prospect books, declines, or goes inactive. Most businesses stop after one attempt. Relay doesn't.
Review & Referral Automation
Requests reviews after completed jobs at the optimal time, and runs referral campaigns that turn happy customers into a consistent source of new business.
What You Eliminate
Stop hiring for problems software can solve
Relay doesn't just add capabilities. It eliminates the operational overhead that holds service businesses back — the constant hiring, training, and management of administrative staff just to answer phones and chase leads.
Schedule Your Strategy SessionReady to Build Your AI Revenue Engine?
Stop buying leads. Start owning a revenue system.
We'll walk you through a personalized strategy session showing exactly how Relay would handle your calls, qualify your leads, and book your appointments — live.