Industries We Serve

Built for service businesses
where every lead matters.

If a booked appointment is worth hundreds or thousands of dollars, Relay helps protect and maximize that value — across every trade, every season, and every channel.

🏠

Roofing

Average job value$8K–$25K
Typical lead response gap2–4 hours

Roofing leads are high-ticket and time-sensitive. Relay answers every call during storm season, qualifies insurance vs. retail jobs, and books inspections while your crew is on the roof.

Learn more about Roofing
❄️

HVAC

Seasonal call spike3–5× normal
Emergency after-hours40% of calls

When the AC breaks in July, the first contractor to answer gets the job. Relay answers emergency calls instantly, qualifies the issue, and dispatches the right technician — even at 2 AM.

Learn more about HVAC
🔧

Plumbing

Emergency calls60% of inbound
Average booking windowSame day

Plumbing emergencies don't wait for business hours. Relay triages urgent vs. non-urgent calls, provides upfront pricing ranges, and books appointments while protecting your team's schedule.

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Electrical

Service call value range$500–$15K
Call-to-booking conversionCritical window

From panel upgrades to emergency outages, electrical work requires precise qualification. Relay asks the right questions upfront so your electricians arrive knowing exactly what they're walking into.

Learn more about Electrical
🌿

Landscaping

Project range$200–$200K+
Design-build qualificationMulti-step

Landscaping leads range from weekly maintenance to six-figure design-build projects. Relay qualifies project scope, budget, and timeline so your estimators spend time on the right opportunities.

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🐜

Pest Control

Recurring revenueQuarterly/Annual
Urgency levelImmediate

When someone has pests, they want help now — not tomorrow. Relay answers immediately, identifies the pest issue, provides pricing, and books the first available appointment before your competitor picks up.

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Home Services

Service categories50+
Lead-to-job conversionVaries widely

From cleaning to handyman to remodeling — home services cover a vast range. Relay qualifies by service type, location, urgency, and budget to match every inquiry with the right response.

Learn more about Home Services
🛠️

Specialty Contractors

Average job value$3K–$50K+
Follow-up gap80% drop after 2 attempts

Concrete, painting, flooring, drywall — if a booked job is worth thousands, Relay protects that revenue. Custom qualification flows ensure every lead is captured and every estimate gets followed up.

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📊

Accountants & CPAs

Tax season call spike5–10× normal
New client acquisitionTime-sensitive

Tax season crushes accounting firms with call volume. Relay answers every inquiry, qualifies tax prep vs. audit vs. advisory needs, and books consultations — so accountants stay focused on billable work, not phone tag.

Learn more about Accountants & CPAs
🩺

Doctors & Medical Practices

Missed calls per day30–60+
New patient conversionFirst-caller wins

Patients expect immediate answers. Relay handles appointment requests, prescription refill inquiries, insurance questions, and after-hours calls — ensuring no patient goes unanswered while your staff focuses on care.

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Lawyers & Law Firms

Consultation value$250–$500+
Intake response gapOften hours

When someone needs a lawyer, they call multiple firms. The first to respond typically wins the consultation. Relay answers immediately, qualifies practice area and urgency, and books the intake before competitors call back.

Learn more about Lawyers & Law Firms

Don't see your trade?

Relay is designed for any service business where a booked appointment represents significant revenue. Schedule a strategy session and we'll show you how Relay adapts to your specific industry and workflow.