Every tenant call answered. Every showing booked.
Relay answers tenant, owner, and prospect calls 24/7, captures maintenance requests with the details your team needs, books showings, and follows up with every rental inquiry. Your team handles the work, and nothing waits until morning.
See It Come to Life
Watch a lead go from first call to booked appointment
Watch Relay answer the call, qualify the lead, and book the job, so you can see what a full revenue department on your side looks like.
The Problem
Property management phones never stop. A tenant reports a leak at 10 p.m., a prospect wants to see a unit on Saturday, an owner needs an update, and your team is already out on site. Calls go to voicemail, rental inquiries sit in an inbox, and the prospect who called first signs a lease somewhere else.
The Relay Solution
Relay Property Management™ answers every call and inquiry instantly, day or night. It logs maintenance requests with the unit, the issue, and how urgent it is, books showings on your calendar, answers common questions about availability and applications, and follows up with prospects until they tour or decide. Your team starts every morning with a clean list instead of a full voicemail box.
Built for Property Managers
Everything your office can't get to
Maintenance Request Intake
Relay collects the tenant's name, unit, issue, and best callback time on every call. Urgent problems like leaks, no heat, lockouts, or a gas smell go straight to your on-call team, day or night, with a text of the details if they can't pick up.
Showing Scheduling
Prospects book tours straight onto your calendar based on real availability, with reminders that cut no-shows.
Rental Inquiry Follow-Up
Every inquiry about a listing gets an instant reply and persistent follow-up until the prospect tours, applies, or says no.
After-Hours Coverage
Nights, weekends, and holidays are covered, so tenants feel heard and prospects never hit voicemail.
Run the math on your business. Below is a job-level ROI calculator built for property managers, so you can see what Relay Property Management™ is worth to your portfolio.
Your Revenue Impact
How much revenue are you leaving on the table?
Adjust the sliders below to see how much additional revenue Relay could help your business generate. Every calculation updates in real time.
Selecting an industry pre-fills the average job value, but you can customize it below.
What percentage of incoming calls and inquiries does your team actually answer today?
How many times does your team currently follow up with a lead before giving up? Relay does 5+ every time.
With Relay
Where it comes from
Estimates use conservative industry averages: about half of missed calls recovered, 5+ follow-ups per lead, and a small share of past customers reactivated. Your results will vary.
How It Works
Ready in days, not months
Connect
Relay connects to your phone line, website forms, and Google Calendar. Other property management systems are available on request.
Train
We teach Relay your properties, policies, showing rules, and what counts as an emergency, so every call sounds like your best leasing coordinator.
Go Live
Relay starts answering calls, logging requests, and booking showings right away.
Optimize
Every interaction feeds back to improve response, cut vacancy gaps, and keep tenants happy over time.
Example Scenario
A burst pipe at 11 p.m. didn't wait for office hours. Neither did Relay.
Ready When You Are
See Relay Property Management™ working for your portfolio
Book a strategy session and we'll show you how Relay answers tenant calls, captures maintenance requests, books showings, and follows up with every prospect.